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Job Title: Customer Service Assistant Needed at Aspire Consulting
About Aspire Consulting
We Are An Inclusive Boutique Recruitment And Consulting Firm Based In Lagos, With A Network Of Satellite Specialized Recruiters Across Nigeria. At Aspire, We Are Focused On Supporting Business And Individuals to Achieve Their Objectives.
We Pride Ourselves On Being Invisible To Our Clients And Offer Local And National Experienced Industry Recruiters And Consultants Across Many Industries And Business Ecosystems To Support Our Clients.
We are hiring Customer Service Assistants
Responsibilities
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Requirements
- Minimum of 1-year working experience in administrative services or related role
- Exceptional verbal and written communication skills
- Strong leadership and interpersonal skill
- Ability to work well under limited supervision
- A proactive and organized approach to multitasking
- Minimum qualification of OND/HND/BSC
Customer Service Assistant Needed at Aspire Consulting
March 24, 2023 - by Admin
About Aspire Consulting
We Are An Inclusive Boutique Recruitment And Consulting Firm Based In Lagos, With A Network Of Satellite Specialized Recruiters Across Nigeria. At Aspire, We Are Focused On Supporting Business And Individuals to Achieve Their Objectives.
We Pride Ourselves On Being Invisible To Our Clients And Offer Local And National Experienced Industry Recruiters And Consultants Across Many Industries And Business Ecosystems To Support Our Clients.
We are hiring Customer Service Assistants
Responsibilities
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Requirements
- Minimum of 1-year working experience in administrative services or related role
- Exceptional verbal and written communication skills
- Strong leadership and interpersonal skill
- Ability to work well under limited supervision
- A proactive and organized approach to multitasking
- Minimum qualification of OND/HND/BSC
How to Apply:
Interested Candidates should forward their updated CV and cover letter to:
applications@aspireconsulting.com.ng
