Job Title: Customer Service Specialist at Kexco Ltdat Kexco Ltd

**Join Our Team as a Customer Service Specialist!**

**Position:** Customer Service Specialist

**About Us:**

At our vibrant e-commerce enterprise, we specialize in Product Development and Online Sales. Our mission is to provide outstanding user experiences and enhance conversions through pioneering marketing and distribution strategies.

**Job Summary:**

We seek a proactive Sales Representative with exceptional marketing and interpersonal prowess to actively connect with and entice potential customers.

**Minimum Qualification:** OND

**Experience Level:** Entry level

**Job Type:** Full-time

**Responsibilities:**
- Effectively close sales utilizing diverse marketing techniques.
- Engage prospective customers via various platforms such as WhatsApp, phone calls, and emails.
- Cultivate rapport, actively listen, and comprehend customer needs and preferences.
- Familiarize oneself with our product distribution network and Inventory management systems.
- Foster, nurture, and sustain positive business and customer relations.
- Initiate contact with customer leads through cold calling.
- Expedite resolution of customer issues and complaints to optimize satisfaction.
- Attain designated sales targets and objectives within specified timelines.
- Collaborate with team members and other departments to streamline sales efforts.
- Assess territory/market potential, monitor sales, and generate status reports.
- Provide management with insights on customer needs, issues, interests, competitive activities, and potential new products/services.
- Stay updated on industry best practices and promotional trends.
- Continuously enhance performance through feedback mechanisms.

**Requirements:**
- Demonstrated work experience as a Sales Representative.
- Highly motivated and target-oriented with a proven sales track record.
- Exceptional selling, negotiation, and communication skills.
- Strong prioritization, time management, and organizational abilities.
- Capability to craft and deliver audience-tailored presentations.
- Proficiency in relationship management and openness to feedback.

**Location:** Karu, Abuja.

**Compensation:**

N50,000 - N100,000 Plus Attractive Incentives/Bonuses, commensurate with Performance, skills, qualifications, and experience.

We believe that our employees are the primary drivers of success at Kexco Global Ventures LTD. Hence, we endeavor to express our gratitude for their hard work and dedication through generous and innovative rewards. We offer a myriad of benefits to ensure that you find fulfillment in your work.