Job Title: Remote Chat Support Agent at NoGigiddy

About NoGigiddy

NoGigiddy is a premier on-demand staffing app connecting gig workers with flexible job opportunities across various industries. Our platform specializes in offering work that fits your schedule, providing flexibility and convenience. We are committed to helping you find gigs that match your skills and lifestyle.

Job Position: Chat Support Agent (Entry-Level)

Location: 100% Remote, Work From Anywhere

Pay: $15-$18/hr

Job Description

Are you looking to kickstart your career in customer support without needing a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for all.

Responsibilities

• Customer Inquiries: Respond to customer inquiries via chat in a timely and professional manner.
• Information Provision: Provide accurate information about NoGigiddy services and job opportunities.
• User Assistance: Assist users with navigating our platform and resolving any issues they encounter.
• Customer Satisfaction: Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
• Team Collaboration: Collaborate with team members to continuously improve support processes.
• Issue Escalation: Document and escalate complex issues to the appropriate departments when necessary.
• Training Participation: Participate in training sessions to stay updated on product knowledge and customer service best practices.

Requirements

• No degree required
• No prior experience needed; comprehensive training will be provided
• Excellent written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work independently and as part of a team
• Reliable internet connection and a quiet workspace
• Positive attitude and a willingness to learn

Benefits

• Competitive Pay: $15-$18/hr
• Flexibility: Flexible work-from-home schedule
• Training: Comprehensive training program
• Growth Opportunities: Opportunities for growth and advancement within the company
• Supportive Environment: Supportive team environment
• Exclusive Gigs: Access to exclusive gig opportunities

Equal Opportunity Employer

NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.